Complaint and Incident Intake

Call 800-458-9858 to report complaints about the care or treatment of someone served by a Regulatory Services provider, including allegations of abuse, neglect, or exploitation. Access a list of provider types so you can file a complaint with Complaint and Incident Intake.

Agents answer calls Monday through Friday from 7 a.m. – 7 p.m. If you call outside those hours, leave a message; an employee will call you back by the next workday. You can also file a complaint online or by emailing CII Complaints.

How Do I Report.

• A Complaint about a HHS Regulatory Services Provider
• An Incident at a Facility (HHS Providers Only)
• Government Fraud, Waste or Abuse
• Problems with another State Agency

How Do I.

• Report a Problem with an HHS Program or Service
• Find a State Supported Living Center Ombudsman
• Find a Long-term Care Ombudsman
• Find Someone to Provide HHS Services
• Get Help from HHS or Another State Agency
• Learn about the Medicaid Estate Recovery Program
• Become an HHS Long Term Care Provider
• Become an HHS Health Care Regulation Provider