For business customers, if you have any enquiries like service change, restoration and maintenance and relocation, please send us an email to bizservices@pccw.com.
If you want to contact our technical support team, please email bizts@pccw.com.
PCCW has laid enough optical-fiber in Hong Kong . We even offer fiber to the home and office. Our broadband network holds a first-class track record in terms of stability and reliability. Business NETVIGATOR deploys new Fiber-To-The-Office technology (FTTO), which means optical-fiber carries data all the way from our exchanges directly into your office. Some other providers usually deploy Fiber-To-The-Building technology (FTTB), by which optical-fiber carries data to your building, then transfers it to copper wire into your office.
Business NETVIGATOR provides a dedicated platform for commercial clients and offers a wide range of value-added services designed to meet diverse business needs.
Our international bandwidth is 45Gbps, while local bandwidth is greater than 50 Gbps. We also offer the widest optical-fiber network coverage in Hong Kong, thereby providing the best choice for business clients.
Business NETVIGATOR’s indoor-and-outdoor wireless Internet solution not only allows you to access the Internet via a laptop or handset in the office at any time, but also receives/sends email or connects to a company’s server from more than 9,000 PCCW Wi-Fi hotspots throughout Hong Kong. By using Business NETVIGATOR, you can always stay in touch with business associates.
Business NETVIGATOR services can be utilized instantly, which dismisses any installation hassle. Our 24-hour technical support hotline will provide help every step of the way, if you need it.